Useful information

There is a free public parking lot just opposite the hotel (Parking Faubourg).

Yes, free WiFi is available throughout the hotel.

Yes, the hotel has a 4m x 9m indoor swimming pool heated to between 29°c and 31°c, as well as a sauna, with massage services available at an additional cost.

We welcome you with a gift voucher all year round, except on major weekends: Easter, Ascension Day, Pentecost, August 5 and 12, December 24 and 31.

• If you come during an off-peak period, you will automatically be upgraded to the room type included in your voucher (subject to availability),

Double rooms" correspond to our standard rooms.

Comfort twin" corresponds to our twin rooms

Junior Suite" refers to our Junior Suites

• The swimming pool and sauna are available free of charge to all hotel guests, even if not included in your package.
• The restaurant is open 7 days a week, but it's best to reserve your table as we're often fully booked, especially on Saturday evenings,

In order to guarantee and confirm your reservation, we kindly ask you to provide us with :

- The number of your gift voucher (12-digit bar code), which will enable us to identify your offer, but which will only represent a means of payment once we have it physically,

- A cell phone number to contact you in case of problems or late arrival,

- A credit card number with its validity date, necessary to guarantee any reservation, unrelated to the holding of a gift voucher,

Without these three pieces of information, we will not take your reservation into account.

• For all cancellations, the following conditions apply:

- Up to 12 noon on the day before your arrival: 0%.

- From noon on the day before your arrival: the amount of the refund will be deducted.

- In the event of a "No-show": the amount of the refund will be deducted.

- In case of early departure: the amount of the refund will be deducted.

You can contact us directly by e-mail: resa@aux-trois-roses.com or by phone: 03.88.89.89.00

For lovers, families or friends, La Petite Pierre is the ideal place to (re)discover!

To prepare your stay :

Start by visiting the website of our Intercommunal Tourist Office, which promises a wealth of discoveries and is open all year round to offer you incredible experiences:

• January, February, March, April: Monday to Saturday 10am-12pm / 2pm-5pm. Closed on Sundays, Monday mornings and January 1st. Exceptional opening on Good Friday and Easter Monday.
• May, June: daily 10am-12pm / 2pm-5pm. Closed May 1st.
• July, August: daily 10am-12.30pm / 2pm-6pm.
• September: daily 10am-12pm / 2pm-5pm.
• October: Monday to Saturday 10h-12h / 14h-17h.
• November and December: Monday to Saturday 10am-12pm / 2pm-5pm. Closed Monday morning. Exceptional opening on 4 Advent Sundays. Closed November 1 and 11 and December 24, 25 and 31.
• Special opening times during the jazz festival in August: daily 10am-12.30pm / 1.30pm-6.30pm.

To view all proposed hikes :

• Download and print hiking itineraries
• To download the Vosges du Nord hiking application
• Itineraries are also available at the Tourist Office reception desk.

Networks are a goldmine for sharing experiences and tips:

• Our Facebook page
• The Hanau-La Petite Pierre tourist office Facebook page
• The Internet page of the best outings for children
• La Petite Pierre commune web page

• Swimming pool and sauna

This area should be a place of pleasure and relaxation for everyone.

For reasons of hygiene, it is compulsory to remove your shoes and use the shower provided before entering the water.

Children are the sole responsibility of their parents.

In order to respect the peace and quiet of everyone, please refrain from using any musical device and avoid any noise-generating games or frolics.

The swimming pool is open from 7am to 8pm every day.

The sauna is lit on request at reception (15-minute warm-up). Please bring a towel so you don't have to sit directly on the wooden benches.

• Beauty treatments

Sabrina, our qualified beautician, offers a wide range of treatments, which you can find below.

To arrange an appointment, please ask at reception, who will contact her.

Her institute is located on the premises, and the receptionist will take you there when you make your appointment.

Times are not fixed and vary according to her other appointments.

TREATMENT MENU

• Facial care - Skin balance - 1h - €55

For men or women

• Beauty salt scrub - 30 min - €35

A full-body scrub eliminates dead skin cells, leaving your skin soft and silky.

• Facial treatment - Aqua Phyt's hydration - 1h15 - €79

For men or women

• Escapade sensorielle - back treatment - 45 min - €45

A back massage to relieve tension and restore serenity.

• Body scrub and massage - 1 h - €69

Enjoy a complete moment of relaxation combining body scrub and sculpting.

• Nature's ritual duo - 1h30 (2personnes) €115

Enjoy a special moment of relaxation for two, combining exfoliation and a relaxing body massage. A cocoon of softness for two

• Firming slimming treatment - 1h15 - €89

Activates the slimming process. Scrub, mask, massage, cellu-expert gel, light leg gel.

• Energy booster treatment - 1h15 - €89

Improves vitality. Body scrub, essential detox wrap, sculpting, moisturizing body emulsion, light legs gel.

• Foot care - 1h - €55

For men or women

• Relaxing well-being treatment - 1h15 €89

A true moment of relaxation. Body scrub, oligo-active self-heating mud, sculpting, moisturizing body emulsion.

• Cancellation policy:

For all cancellations, the following conditions apply:

1. Up to noon (12pm) on the day before your arrival: 0%.
2. From noon the day before your arrival: the first night will be charged.
3. In the event of a "No-show": the full amount of the stay will be charged.
4. In the event of early departure, the full amount of the initial stay will be charged as compensation.

• Terms and conditions :

1. All our prices are quoted in euros, including service charges and VAT.
2. Room service: +10
3. Half-board and full-board rates are per day and per person.
4. An e-mail confirmation will be sent for all bookings.
5. Check-in is from 3 pm and check-out until 11 am.
6. Late check-out or use of the room for the day is possible on request and subject to availability, at an additional cost of 50% of the room rate for each room occupied until 6pm. The full room rate will be charged for use of the room after 6pm.
7. Tourist tax is €1.30 per person per day.
8. All reservations must be guaranteed by credit card or deposit (by bank transfer or cheque made payable to 'Hôtel Aux Trois Roses'). We accept the following credit cards: Visa, Mastercard, American Express, as well as vacation vouchers and luncheon vouchers.
9. Free access to the swimming pool from 7 a.m. to 8 p.m. every day. If a missing item (bathrobe or blue pool towel) is found on your departure, we will be obliged to charge you €30 for it.
10. Free WIFI Internet access throughout the hotel
11. Pets (max 2) are accepted on request only in rooms with parquet flooring, and each pet will be charged €15 per day. If the pet was not mentioned at the time of booking and is not in a room with parquet flooring, a supplement of €30 per night will be charged for carpet cleaning.

• Cancellation policy :

The following conditions apply to cancellations:

1. Up to noon (12h) on the day before your arrival: 0%.
2. From noon the day before your arrival: the first night will be charged.
3. In the event of a "No-show": the full amount of the stay will be charged.
4. In the event of early departure, the full amount of the initial stay will be billed as compensation.

• Guarantees :

Your personal data is protected. We do not share this information with third parties. As soon as the customer leaves the hotel, his bank details are automatically deleted.

• In the event of a dispute:

After contacting customer service and failing a satisfactory response within 15 days, the customer may refer the matter to the Médiateur du Tourisme et du Voyage, whose contact details are given below:

Postal address: Médiation Tourisme et Voyage

BP 80 303 75 823

Paris Cedex 17

Website: www.mtv.travel

We have 2 closed garages reserved exclusively for bikes and motorcycles. Please mention this when booking, as they are very popular in summer!

You can use standard bank cards: Visa, Mastercard, Maestro, Amex,

Paper vacation vouchers and dematerialized vouchers,

Paper luncheon vouchers and luncheon voucher cards,

We do not accept checks.